Effective Date: 20/05/2023
Information We Collect
1.1 Personal Identification Information
We may collect personal identification information from you in various ways, including but not limited to when you visit the Site, register on the Site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or interact with other activities, services, features, or resources we make available on the Site. The personal identification information may include your name, email address, mailing address, phone number, and other relevant details.
1.2 Non-Personal Identification Information
We may collect non-personal identification information about you whenever you interact with our Site. Non-personal identification information may include the browser name, type of computer or device, technical information about your means of connection to our Site (e.g., the operating system utilized, internet service providers utilized, etc.), and other similar information.
How We Use Collected Information
2.1 Personal Identification Information
We may collect and use your personal identification information for the following purposes:
- To improve customer service: the information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize the user experience: we may use the aggregated information to understand how our users as a group use the services and resources provided on our Site.
- To process transactions: We may use the information you provide about yourself when placing an order only to provide service for that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails: We may use the email address to send you information and updates pertaining to your order or request, occasional company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, detailed unsubscribe instructions are included at the bottom of each email.
2.2 Non-Personal Identification Information
We may collect and use non-personal identification information for the purposes of improving our Site, analyzing trends, administering the Site, tracking user movements, and gathering demographic information.
How We Protect Your Information
Audiosk prioritizes the security, confidentiality, and integrity of personal data. We implement administrative, technical, and physical safeguards to protect against unauthorized access, disclosure, alteration, and destruction of personal information. This includes ensuring physical and digital security, using encryption for sensitive data, and limiting access to authorized personnel. If you have any security-related questions, please reach out to us using the contact information provided in the “Contact Us” section.
We retain your information for as long as necessary to fulfill the requested services or for lawful business purposes. We have a data retention policy in place and actively seek to minimize the amount of information we hold and the duration of its storage. To obtain details about specific retention periods for your personal data, please contact us using the methods outlined in the “Contact Us” section.
3.3 Keep your information safe
You can contribute to safeguarding your information by selecting strong passwords, regularly updating them, and using different passwords for different accounts. Keep your login credentials confidential, log out, and close the browser when finished using our website, especially on shared devices. If you suspect any unauthorized access to or compromise of your account, please notify us promptly. Keep your devices secure with up-to-date operating systems and reliable antivirus software. Be cautious of fraudulent emails claiming to be from us, as our official emails will always come from an address ending in: @audiosk.com.
4. Sharing Your Personal Information
4.1 Vendors, Consultants, and Other Third-Party Service Providers
Audiosk values the privacy and security of your data. We may engage third-party vendors, service providers, contractors, or agents to perform services on our behalf. These third parties may require access to your information to carry out their assigned tasks. To ensure the protection of your personal information, we have established agreements with these third parties. These agreements strictly prohibit them from using your personal information for any purpose other than the specific services we have authorized. They are also bound by confidentiality obligations and are not permitted to disclose your private information to any other party. Furthermore, these third parties are committed to safeguarding the information they store on our behalf and adhering to the specified retention periods. The types of third parties with whom we may share personal information include:
- Affiliate Marketing Programs
- Ad Networks
Additionally, there are certain situations where we may need to share your personal information:
4.2 Business Transfers
In the event of any merger, sale of company assets, financing, or acquisition of our business by another firm, we may disclose or transfer your information in connection with such transactions.
If we share your information with our affiliates, we will ensure that they comply with the terms of this privacy notice. Affiliates refer to any subsidiaries, joint venture partners, or other businesses that we control or that share a control structure with us. This also includes our parent company.
4.4 Business Partners
We may share your information with our trusted business partners in order to provide you with specific products, services, or promotions.
Rest assured, we take necessary measures to maintain the security and confidentiality of your personal information when engaging with third parties. We do not sell, trade, or rent your personal identification information to others.
We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
5. Third-Party Websites
The Services may display advertisements from third parties that are not affiliated with Audiosk and may include links to other websites, online services, or mobile apps. We want to emphasize that we do not make any representations or warranties regarding these third parties and we are not responsible for any harm or loss resulting from your use of their websites, services, or apps.
The presence of a link to a third-party website, service, or application does not imply endorsement by Audiosk. We cannot guarantee the security and privacy of the information you provide to third parties. This privacy notice does not apply to any information collected by these third parties. The privacy and security practices and policies of any third-party websites, services, or apps that may be linked to or accessed through the Services are beyond our control.
If you have any questions or concerns, we recommend reviewing the policies of these third parties and contacting them directly for more information.
6. Children’s Privacy
Audiosk’s website is designed for adult use and is not intended for children. We are committed to protecting the privacy of children, and we do not knowingly collect or maintain personal information from individuals under the age of 13, or in some jurisdictions, under the age of 16. If you are under the age of 16 (as applicable), please refrain from accessing our website at any time or in any manner.
In the event that we discover that we have unintentionally collected personal information from children under the age of 13 or 16 (as applicable), we will promptly take appropriate measures to delete that data from our records. We encourage parents and guardians to monitor and supervise the online activities of their children to ensure a safe and secure browsing experience.
7. Your Privacy Rights and Do Not Track Disclosure
9. Your Acceptance of These Terms
10. Contacting Us
11. Review, Update, Or Delete The Data We Collect From You
Depending on the applicable laws in your country, you may have the right to request access to, make changes to, or delete the personal data we collect about you. If you would like to inquire about, modify, or delete your personal information, please contact us. We are here to assist you with any requests regarding the examination, amendment, or removal of your personal information.