Why Won’t My JBL Flip 5 Turn On? 6 Troubleshooting Tips

The music is playing while you get ready for a night in, whether that’s a solo event or a small gathering with friends. You pull out your reliable JBL Flip 5, ready for the comforting sound of your beloved music to fill the room.

But something unexpected happens: your speaker won’t turn on. Even though this might feel weird at the time, it happens a lot of the time and shouldn’t scare you.

If your JBL Flip 5 won’t turn on, Audiosk will help you find your way through the maze of possible reasons. We’ll talk about every problem in doable chunks, from simple fixes like charging issues to more complicated ones like software bugs.

JBL Flip 5 Features

The JBL Flip 5 is a popular portable Bluetooth speaker known for its impressive features:

Up to 12 hours of playtime
Bluetooth VersionBluetooth 4.2
Battery LifeUp to 12 hours of playtime
Charge TimeApproximately 2.5 hours to fully charge
Water ResistanceIPX7 Waterproof rating
Output Power20W RMS
Frequency Response65Hz – 20kHz
Driver Size44mm
ConnectivityJBL PartyBoost for pairing multiple speakers
Dimensions7.1 x 2.7 x 2.9 inches (181 x 69 x 74 mm)
Charging PortUSB-C
Color OptionsAvailable in multiple colors
Built-in FeaturesDurable fabric material and rugged rubber housing
Voice Assistant IntegrationNo voice assistant integration

Why Won’t My JBL Flip 5 Turn On? 

Having trouble with your JBL Flip 5 not turning on is frustrating. Let me help you break down the potential causes and their solutions, making the troubleshooting process smoother.

To the point when you see any cracks, loose parts, or other visible damage.

Physical Damage

Take a close look at your JBL Flip 5. To the point when you see any cracks, loose parts, or other visible damage. Such physical signs often stem from accidental drops or exposure to harsh elements.

This kind of damage can wreak havoc on the internal workings of your Flip 5, leading to power issues or disrupting audio output. It’s like having a car with a dent; the outside damage might hint at more serious internal issues.

Besides, if your JBL Flip 5 keeps turning off, it could be due to several factors. Firstly, ensure that the battery is fully charged, as a low battery is a frequent cause of power issues. If it’s charged but still turns off, consider the possibility of an auto power-off feature being activated, which happens when the speaker doesn’t detect an audio source for a certain period.

Wear and Tear

Now, think about how your Flip 5’s performance has changed over time. The battery life might not be what it used to be. This comes with sound distortion. These are telltale signs of wear from regular use.

Just like any frequently used gadget, your Flip 5 can show signs of aging, especially if it’s been your musical companion for years. The battery and other components can degrade, impacting the overall functionality.

Software Glitches

Another unwanted scenery is your Flip 5 turns on but then behaves oddly, freezes, or shuts down without warning? These are classic signs of software glitches.

Outdated firmware is often the culprit here. It’s like running an old operating system on a computer—things just don’t work as smoothly. Updating your speaker’s firmware can often resolve these erratic behaviors and get your Flip 5 back in action.

Charging Challenges

Check the charging devices if your Flip 5 isn't charging right,

Check the charging devices if your Flip 5 isn’t charging right, doesn’t have charging lights, or only works when plugged in. Check the charging cable, adapter, and charging port on the speaker to make sure they are all in good shape.

Faulty charging gear can leave your Flip 5 powerless, literally. It’s similar to when your phone won’t charge because of a bad cable. Switching to a different charger or cable that’s compatible with your Flip 5 could be the simple fix you need.

Button Functionality Issues

Sometimes, the buttons on your Flip 5 hard to press or not responding. This is often due to accumulated dirt or physical damage.

It’s like a sticky keyboard; sometimes, all it needs is a good clean. Gently cleaning around the buttons can often restore their functionality, making it easier to operate your speaker.

Bluetooth Connectivity Problems

If your Flip 5 turns on but won’t connect to Bluetooth devices, it’s time to delve into connectivity issues.

This problem can stem from software bugs or compatibility issues. Updating the speaker’s software or troubleshooting the Bluetooth connections on your devices can often restore the seamless wireless experience you’re used to.

As a sound expert, I often address concerns like can you track a JBL Flip 5? It’s important to note that the JBL Flip 5 doesn’t include a built-in tracking feature, so if it’s not turning on and you can’t find it, tracking it remotely isn’t an option.

For a Flip 5 that won’t turn on, first, ensure it’s charged. If it’s charged but still not responding, a reset might help – hold the ‘Volume Up’ and ‘Play’ buttons simultaneously for about 10 seconds.

If this doesn’t work, the issue could be related to battery health or internal hardware, requiring professional support. The lack of a tracking feature emphasizes the need for careful handling and storage of your JBL Flip 5 to avoid misplacement or damage.

How To Troubleshoot JBL Flip 5 Not Turning On? 

It’s annoying when your JBL Flip 5 won’t turn on, but most of the time it’s easy to fix. Some problems are simple, while others need help from a professional. If you know about these real-world and technical issues, you can fix your speaker and make it work again.

Basic Checks and Charging

The battery may be completely drained, especially if you haven’t used the speaker in a long time. Lithium-ion batteries, like the one in the JBL Flip 5, can lose charge over time, and a deeply discharged battery can fail to power up the speaker.

Solution: Connect the speaker to a power source using a compatible charger and cable. If it has been unused for a prolonged period, leave it charging for several hours. A consistent, uninterrupted charge helps to rejuvenate the battery cells.

Exiting Service Mode and Resetting

The speaker might not work because it’s stuck in service mode or because of a problem with the software. Service mode is a state used for diagnostics and repairs, and if accidentally activated, can render normal controls inactive.

Trouble shooting: Connect the speaker to a charger and simultaneously press the Bluetooth and Play/Pause buttons for 10-20 seconds to exit service mode. For a reset, press and hold the ‘Volume Up’ and ‘Play’ buttons for about 10 seconds. This action clears the software glitches and restores factory settings, which can resolve many operational issues.

Chargers that don't work or aren't compatible with the speaker

Power Supply Issues

Chargers that don’t work or aren’t compatible with the speaker, or problems with the power source, can stop it from charging and turning on. Damaged or non-compatible chargers can cause the device’s power source to be too weak or unstable. 

Solution: Test the speaker with its internal battery first. If it turns on, then the issue likely lies with the external power source. Try a different charging cable and adapter, ensuring compatibility with the JBL Flip 5. This step ensures the speaker receives the correct voltage and current for charging.

Button Responsiveness

If dirt or other things build up around the buttons, they might not respond. This could stop the speaker from getting the command to turn on or change modes, which would mean it wouldn’t work at all.

Trouble shooting: Clean around the control buttons using a microfiber cloth dampened with lukewarm water. Gently use a pin or toothpick to dislodge debris. This maintenance is essential to ensure the mechanical action of the buttons is not hindered.

Firmware Update

Outdated firmware can cause a number of practical problems, such as problems with power control and usefulness. The software controls how the hardware behaves, and outdated firmware can lead to bugs and glitches.

Trouble shooting: Download and install the JBL portable app on your mobile device. Use the app to check and update the speaker’s firmware. Regular updates can fix bugs, improve performance, and sometimes add new features.

Contact Support

Problems that won’t go away after normal fixing could be signs of bigger hardware or programme issues. It’s best to get professional help for problems like broken internal circuits, dead batteries, or corrupted software.

Solution: If the speaker still won’t turn on after trying all the above steps, contact JBL customer support for assistance. You might be able to get a fix or replacement for your speaker if it is still under warranty. Get professional help to fix any tricky problems without putting the speaker at risk of more harm.


 AudiosK hope to have helped you understand and tackle these issues one by one, you’ll be better equipped to get your JBL Flip 5 back to its best performance. Remember, each of these areas is interconnected; one problem with your JBL Flip 5 can often be related to, or even cause, another issue. Addressing one problem might inadvertently solve another, or at least lead you closer to a comprehensive solution. 

For example: a reset can solve not just unresponsiveness or service mode issues but might also clear up software glitches affecting Bluetooth connectivity, sound quality, or battery performance. This is because resetting often brings the system back to a stable default state, eliminating multiple glitches at once.

Ciaran Gonzan

Ciaran Gonzan

Ciaran Gonzan is the CEO and founder of Audiosk. He has 25+ years of experience and expertise in audio production, mixing, and mastering across music, film, and gaming.